Last Updated: 26 September 2026
Eze Moves respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quote or use our moving and removal services.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
Eze Moves provides moving, removal and transportation services in Brisbane and surrounding areas, including home removals, apartment moves, office and commercial moves, furniture delivery, interstate moves and specialty item moving.
For privacy-related enquiries, please contact us using the contact details provided on our website.
Depending on how you interact with us, we may collect information such as:
Your name
Email address
Phone or mobile number
Pickup and delivery addresses
Suburb and location information
Property type and size
Moving date and preferred service
Details about items requiring transportation
Additional service requirements
Information provided through quote and contact forms
Communications you have with our team
Website usage and technical information
We only request information that is reasonably necessary for providing our services, responding to enquiries and operating our business.
We may collect personal information when you:
Submit a quote or contact form on our website
Call, email or otherwise contact us
Request information about our services
Make a booking
Communicate with our team regarding your move
Use or browse our website
We may also collect limited technical information automatically when you use our website, such as browser type, device information, IP address and website usage information.
We may use your personal information to:
Respond to your enquiries
Prepare and provide moving quotes
Arrange and manage bookings
Provide moving, removal and delivery services
Contact you about your booking
Confirm moving dates and locations
Coordinate pickup and delivery requirements
Process payments where applicable
Provide customer support
Improve our website and services
Maintain business and service records
Comply with legal and regulatory requirements
Prevent fraud, misuse or unauthorised activity
We will not use your personal information for unrelated purposes unless permitted or required by law.
We may disclose relevant personal information where reasonably necessary to operate our business and provide our services.
This may include sharing information with:
Employees and contractors involved in your move
Service providers assisting us with business operations
Website, hosting and technology providers
Payment service providers where applicable
Professional advisers where reasonably required
Government agencies or authorities where required by law
We do not sell your personal information.
Where practical, we only provide third parties with information that is necessary for the relevant service or business purpose.
Information submitted through forms on our website may be processed using third-party website, hosting, communication, CRM, spreadsheet or business-management services.
For example, information submitted through our quote forms may be securely transmitted to systems used by us to manage and respond to enquiries.
Third-party providers may have their own privacy policies and terms, which may apply to information they process.
Our website may use cookies and similar technologies to improve website functionality, understand website usage and improve our services.
Cookies may help us understand:
Which pages visitors view
How visitors navigate the website
General website traffic patterns
Website performance
Whether website features are functioning correctly
You can adjust your browser settings to restrict or disable cookies. However, doing so may affect some website functionality.
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, modification or disclosure.
Security measures may include appropriate technical, administrative and organisational safeguards.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. You provide information to us at your own risk.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal or regulatory obligations.
When information is no longer required, we may securely delete or de-identify it where appropriate.
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before processing an access or correction request.
We will generally respond to requests within a reasonable period and in accordance with applicable privacy laws.
If you believe we have mishandled your personal information or have a privacy concern, please contact us and explain the issue.
We will review your complaint and take reasonable steps to investigate and respond.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC) or another relevant privacy regulator.
Some third-party technology, hosting or service providers used by our business may operate or store information outside Australia.
Where personal information is disclosed to an overseas service provider, we take reasonable steps appropriate to the circumstances to manage that disclosure in accordance with applicable privacy obligations.
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy complaint, please contact Eze Moves through the contact details available on our website.
Eze Moves
Brisbane, Queensland, Australia
Phone: 0735 222 961
Website: https://eze-moves.com.au/
